Interpersonal Skills Training

Learn how to improve your interpersonal skills

What are Interpersonal Skills?

Interpersonal skills are those skills a person uses to interact and communicate effectively with others. In other words, do you work well with others? Topics covered under this training include communication skills, negotiation techniques, tips on making an impact, and advice on networking and starting conversations. These skills are especially important in team environments. 

Interpersonal skills are not the same as communication skills. Although how you communicate is a part of interpersonal skills, these skills are more about how to interact others. 

Why should you take Interpersonal Skills Training?

You may be great at your job, but if you work with others in any capacity, then you should also learn how to interact effectively. You may have to interact with clients, stakeholders, senior management, or others regardless of your position or title. 

Who should take Interpersonal Skills training?

Interpersonal Skills training is  recommended for anyone who has to represent themselves or their business unit to others. There are no second chances when it comes to making a good first impression. This training is highly recommended for entrepreneurs, first-line supervisors, project managers, customer service associates, retail workers, hospitality industry professionals, and front-office staff. 

Course curriculum

  • 1

    Interpersonal Skills Lessons

    • Interpersonal Skills -Module 1- Getting Started

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    • Interpersonal Skills -Module 2- Verbal Communication Skills

    • Interpersonal Skills -Module 3- Non Verbal Communication Skills

    • Interpersonal Skills -Module 4- Making Small Talk and Moving Beyond

    • Interpersonal Skills -Module 5- Moving the Conversation Along

    • Interpersonal Skills -Module 6- Remembering Names

    • Interpersonal Skills -Module 7- Influencing Skills

    • Interpersonal Skills -Module 8- Bringing People to your Side

    • Interpersonal Skills -Module 9- Sharing your Opinion

    • Interpersonal Skills -Module 10- Negotiation Basics

    • Interpersonal Skills -Module 11- Making an Impact

  • 2

    Interpersonal Skills Quiz

    • Interpersonal Skills Quiz