Course curriculum

  • 1

    Conflict Resolution Lessons

    • Conflict Resolution -Module 1- Getting Started

      FREE PREVIEW
    • Conflict Resolution -Module 2- An Introduction to Conflict Resolution

    • Conflict Resolution -Module 3- Conflict Resolution Styles with TKI

    • Conflict Resolution -Module 4- Creating an Effective Atmosphere

    • Conflict Resolution -Module 5- Creating a Mutual Understanding

    • Conflict Resolution -Module 6- Focusing on Individual & Shared Needs

    • Conflict Resolution -Module 7- Getting to the Root Cause

    • Conflict Resolution -Module 8- Generating Options

    • Conflict Resolution -Module 9- Building a Solution

    • Conflict Resolution -Module 10- The Short Version of the Process

    • Conflict Resolution -Module 11- Additional Tools

  • 2

    Conflict Resolution Quiz

    • Conflict Resolution Quiz