Writing is a key method of communication for most people. This course will give participants a refresher on basic writing concepts such as spelling, grammar, and punctuation. Various business reports will be covered including proposals. CC Available.
This course will help participants understand the different methods of communication and how to make the most of each of them. CC Available.
An employee with high emotional intelligence can manage his or her own impulses, communicate with others effectively, manage change well, solve problems, and use humor to build rapport in tense situations. CC Available.
If your job involves interacting with others, then this course will help you grow your interpersonal skills. This course will touch on topics like communication skills, negotiation techniques, making an impact, and networking. CC Available.
Leadership and Influence
Leadership potential exists within each of us. This course explores leadership, adapting to situations, and implementing leadership strategies. CC Available.
Lean Process and Six Sigma
Overview - “Lean” means continuously improving towards the ideal and achieving the shortest possible cycle time through the tireless reduction of waste. Six Sigma is a data-driven approach for eliminating defects and waste in any business process.