Administrative Office Procedures
Administrative office procedures may not be glamorous, but they are essential to the success of any enterprise. A well run office reduces miscommunications and helps to eliminate common errors. CC Available
In this training, students will learn the basics of bookkeeping. We encourage students to take the entire course, and then re-visit sections that may have been difficult. CC Available.
A company’s ethics will determine its reputation. Good business ethics are essential for the long-term success of an organization. Implementing an ethical program will foster a successful company culture and increase profitability. CC available.
Wherever two or more people come together, there is bound to be conflict. This course will give participants a seven-step conflict resolution process that they can use and modify to resolve conflict disputes of any size. CC Available.
Maybe you’re on the frontlines of a company or serving internal customers. This course will look at all types of customers, how we can serve them better, and improve ourselves. CC Available.
Diversity and Inclusion
With the world becoming more mobile and diverse, diversity has taken on a new importance in the workplace. This course will help you understand what diversity is all about, and how you can help create a more diverse world at work. CC Available.